Terms and Conditions

Subject to your compliance with these Terms, SwitchKart grants you a limited, non-exclusive, non-transferable right to access and use the Platform solely for its intended purpose. You may not remove any copyright, trademark, or proprietary notice from the Platform, engage in systematic or automated retrieval of data or content from the Platform, or modify, reproduce, republish, distribute, or otherwise exploit any part of the Platform without SwitchKart's prior written permission.

You agree to comply with all applicable laws, regulations, and ordinances relating to your use of the Platform and Services, and you agree not to engage in any conduct that restricts or inhibits any other person's use or enjoyment of the Services.

All content on the Platform, including text, software, graphics, the SwitchKart name and logo, pricing and grading engine, and the overall design of the Platform, is the property of SwitchKart or its licensors and is protected under applicable Indian copyright, trademark, and intellectual property law. Unauthorised use of any SwitchKart trademark, logo, or brand element is strictly prohibited and may result in civil and/or criminal liability.

Information presented on the Platform — including indicative pricing, device valuations, and Third-Party Buyer information (“Third-Party Information”) — is provided for general reference. SwitchKart does not control and is not responsible for the accuracy of Third-Party Information. The Platform may contain links to third-party websites, provided for convenience only and not as an endorsement; SwitchKart does not warrant the content, accuracy, or practices of any linked third-party site, and you should review the terms and privacy policies of any such site before use.

You represent and warrant that:

You are responsible for maintaining the confidentiality of your login credentials (User ID and password/OTP) and for all activity conducted under your account. You agree to notify SwitchKart immediately if you believe your account has been accessed without authorisation. SwitchKart may suspend or terminate your account, or your access to the Platform, if you breach these Terms or any other applicable SwitchKart policy, or if SwitchKart reasonably believes unauthorised access has occurred.

By registering on the Platform or submitting a contact/quotation form, you consent to being contacted by SwitchKart, or by a Third-Party Buyer you have been connected with, via phone call, SMS, WhatsApp, email, or other messaging channels regarding your transaction, quotations, offers, and service updates. You may opt out of promotional/marketing communications at any time by writing to support@switchkart.com; you may continue to receive essential transactional communications necessary to complete an active transaction.

Where the Platform or SwitchKart app requests permission to run diagnostics on your device to assess its quality and condition, such access is used solely to evaluate the device's hardware and functional parameters. SwitchKart does not access, download, or use any personal data or content stored on your device for any purpose other than conducting this assessment.

SwitchKart warrants that the Platform will conform substantially to the descriptions provided on it. Except as expressly stated, SwitchKart makes no representations or warranties of any kind regarding the Platform or Services, and expressly disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and any warranty that the Platform will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, SwitchKart shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or relating to the Platform or Services, whether based on contract, tort, or otherwise, even if advised of the possibility of such damages. SwitchKart's maximum aggregate liability arising from the Platform shall not exceed the value of the specific transaction giving rise to the claim, where applicable. Some jurisdictions do not permit the exclusion or limitation of certain warranties or liabilities, and to that extent such limitations may not apply to you.

You agree to indemnify and hold harmless SwitchKart, its affiliates, Third-Party Buyers, and their respective officers, directors, employees, and agents from and against any claim, liability, damage, loss, or expense (including reasonable legal fees) arising out of or relating to: (a) your access to or use of the Platform; (b) your breach of these Terms; or (c) infringement by you, or anyone using your account, of any intellectual property or other right of a third party. SwitchKart will make reasonable efforts to notify you of any such claim and reserves the right, at your expense, to assume exclusive defense and control of any matter subject to indemnification by you.

These Terms are governed by the laws of India, without regard to conflict of law principles. Subject to the grievance redressal process set out in our Grievance Redressal Policy, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Platform.

In accordance with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the rules made thereunder, the details of our Grievance Officer are provided below:

No delay or omission by SwitchKart in exercising any right under these Terms shall be construed as a waiver of that right. If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force, reformed to the minimum extent necessary to reflect the parties' intent. These Terms, together with our Privacy Policy, Cookie Policy, Terms of Use, and Refund, Payment and Cancellation Policy, constitute the entire agreement between you and SwitchKart regarding the Platform, superseding any prior agreement or understanding. Your electronic acceptance of these Terms constitutes a valid signature for all purposes.

For questions regarding these Terms, please contact: